Shipping & Delivery

We are now shipping all over the world. We understand how important it is to receive your purchased products in the finest condition and on time, hence our team works round the clock to try and get your products across to you in the shortest timeframe possible.

Shipping Fee: Currently, we are not offering free shipping on any product, applicable delivery fees will be updated during checkout. We are currently offering 2 modes of shipments, Surface and Air.

• Surface Mode shipments are delivered within 7-10 days of dispatch from our Barn.
• Air mode shipments are delivered within 2-4 days of dispatch for Metro Cities and 3-6 days for Non-Metro Cities.

Retail Orders: We ensure the highest quality in the material used, the finishing and packaging, hence we require 2-5 days to process your retail order. An order confirmation will be shared via email as soon as an order is placed with us. Once the order has been shipped from our barn, we will send another email with the shipping confirmation and shipment tracking details. Please note that it may take up to 24 hours for the tracking details to be updated on the tracking page.

Bulk Orders: We ensure the highest quality in the material used, finishing and packaging, hence we require 7-15 days to process your bulk order. An order confirmation will be shared via email as soon as an order is placed with us. Once the order has been shipping from our barn, we will send another email with the shipping confirmation and shipment tracking details. Please note that it may take up to 24 hours for the tracking details to be updated on the tracking page. We suggest you place your bulk orders offline with us.

Dispatch Duration: Once the order has been dispatched from our Barn, we use third party courier services which could result in a slightly longer delivery time than expected. While we try to use the fastest medium for your orders to reach you, we do not have control over the transit time.

• Domestic Delivery Time: As per your chosen mode of shipment, Surface Mode Shipments are usually delivered within 7-10 days of dispatch from our Barn. Whereas, Air Mode Shipments are delivered within 2-4 Days of dispatch for Metro cities and 3-6 days of dispatch for Non-Metro Cities.
• International Delivery Time: We are currently only offering Standard Air Shipping where your order will be delivered within 10-15 days of dispatch from our Barn.

Please note that we ship all the products in your order together as one shipment.
For circumstances and situations beyond our control, there may be a delay in shipping and delivering your products within the aforesaid duration. In such cases, though we shall not be held liable. However, we will do our best to ensure delivery in the earliest possible time frame.

Note: The payment mode cannot be changed once the order has been placed.

 

Returns / Exchanges

We do not accept any returns / exchange unless there is some defect in the manufacturing, in which case the customer will have a choice to either receive a full refund of the amount from Barn 14 within 5-7 business days or request for a new product which will take 4-10 days to dispatch.
To avail this, the customer will have to send an unboxing video and a picture of the damaged product to contact@barn14.com within 24 hours of delivery to be considered for refund/exchange.
In case the customer opts for an exchange, the customer will not have to bear any shipping costs for return of the product or delivery of the new product.

 

Cancellation

If the order is being cancelled within 24 hours of placing the order, the customer will be refunded 90% of the amount they paid.
If the order is cancelled after 24 hours and within 48 hours, the customer will be refunded 50% of the amount they paid.
In case of order cancellations post 48 hours of order being placed, the customer will not receive any refund.
To cancel your orders or for any queries related to Refund/Exchange or Cancellation please write to us on contact@barn14.com or call us on (+91) 9742836480